“Jacob did a fantastic job helping us articulate our vision for our charity and establish a website presence. A skilled listener and communicator, he very quickly understood the essence of our organization and then patiently guided us through the decision-making process. At every stage, Jacob was full of creative ideas and a joy to work with. Beyond his superior writing ability, we benefited greatly from his knowledge of the non-profit sector and design expertise. We can proudly say the website is everything we hoped it could be, and more.”